Cornerstone Business Turnaround and Recovery Limited ( trading as “Cornerstone Business Recovery”) (“CBR”) offers expert legal and practical business recovery advice in the fields of Corporate Recovery, Lender/Creditor Services and advice for individuals. Engin Faik is licensed to carry out insolvency work in the UK by the Institute of Chartered Accountants in England and Wales.
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EU Directive – Provision of Services Regulations 2009 / 2999
Name of Practice
Cornerstone Business Recovery
A Company registered in England and Wales
Cornerstone Business Turnaround and Recovery Limited
Cornerstone Business Recovery
Cornerstone Business Services
Registered office and Postal Address
136 Hertford Road
020 3793 3338
020 7859 4609
020 3793 3341
020 7900 6689
Relevant competent authority
Engin Faik is licensed to act as an insolvency practitioner in the UK by The Institute of Chartered Accountants in England and Wales (IP No 9635).
174 8056 88
General terms and conditions
Available on request depending upon the nature of the engagement
Main features of service
Rules governing actions
All Insolvency Practitioners are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licences Engin Faik can be found at http://www.icaew.com/en/members/regulations-and-gudance. In addition, Insolvency Practitioners are bound by the Statements of Insolvency Practice (SIPs), details of which can be found at https://www.r3.org.uk/what-we-do/publications/professional/statements-of-insolvency-practice.
All Insolvency Practitioners are required to comply with the Insolvency Code of Ethics. A copy can be found on the Institute of Chartered Accounts in England and Wales website at http://www.icaew.com/en/technical/insolvency/insolvency-regulations-and-standards
Professional liability insurance
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is CNA Insurance Company (Europe) Limited, Cavell House CNA Hardy, 20 Fenchurch Street, London EC3M 3BY. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the USA or Canada.
Dispute resolution procedure
At Cornerstone Business Recovery we always strive to provide a professional and efficient service. We recognise, however, that disputes do arise from time to time. Should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the Insolvency Practitioner acting as office holder.
If you consider that the Insolvency Practitioner has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints officer, Engin Faik, at Cornerstone Business Recovery, 136 Hertford Road, Enfield, Middlesex, EN3 5AX. This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.
Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned. Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at www.gov.uk/complain-about-insolvency-practitioner; or you can email firstname.lastname@example.org; or you may phone 0300 678 0015.